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You're Not Listening: What You're Missing and Why It Matters

Kate Murphy

Top 10 Best Quotes

“To listen does not mean, or even imply, that you agree with someone. It simply means you accept the legitimacy of the other person's point of view and that you might have something to learn from it. It also means that you embrace the possibility that there might be multiple truths and understanding them all might lead to a larger truth. Good listeners know understanding is not binary.”

“Good listeners have negative capability. They are able to cope with contradictory ideas and gray areas. Good listeners know there is usually more to the story than first appears and are not so eager for tidy reasoning and immediate answers, which is perhaps the opposite to being narrow-minded...In the psychological literature, negative capability is known as cognitive complexity, which research shows is positively related to self-compassion and negatively related to dogmatism.”

“When you leave a conversation, ask yourself, What did I just learn about that person? What was most concerning to that person today? How did that person feel about what we were talking about?”

“If someone is dull or uninteresting, it’s on you. You’re not listening.”

“To listen does not mean, or even imply, that you agree with someone. It simply means you accept the legitimacy of the other person's point of view and that you might have something to learn from it. It also means that you embrace the possibility that there might be multiple truths and understanding them all might lead to a larger truth.”

“How long would you want to stay with someone who insisted on treating you as if you were the same person you were the day you two met? This is true not just in romantic relationships but in all relationships. Even toddlers object to being treated like the infants they were just months earlier. Offer a two-year-old a helping hand with something they’ve already learned how to do and you’ll likely get an exasperated, “I do it!” Listening is how we stay connected to one another as the pages turn in our lives.”

“When someone listens to you it can feel so much like love, some people may not know the difference. Part of being a good listener is knowing your limits and setting boundaries. Not listening because you don’t agree with someone, you’re self absorbed, or you think you know already what somebody will say makes you a bad listener. But not listening because you don’t have the intellectual or emotional energy to listen at that moment makes you human. At that point it’s probably best to exit the conversation and circle back later. If you half-listen to someone or listen as if you are skimming through a book, the other person will pick up on it.”

“We actually all tend to make assumptions when it comes to those we love. It’s called the closeness-communication bias. As wonderful as intimacy and familiarity are, they make us complacent, leading us to overestimate our ability to read those closest to us.”

“Thinking you already know how a conversation will go down kills curiosity and subverts listening, as does anxiety about the interaction.”

“If people seem simple and devoid of feeling, that only means you don't know them well enough.”

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Book Keywords:

empathy, assumptions, listening, family, questions, inspirational-attitude, relationships, listening-skills, marriage, listening-quotes, truth, communication, intimacy

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