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Quality Master
Pearl Zhu
Top 10 Best Quotes
“The quality of assessors is critical to the quality of the assessment result.”
“The better way to define quality experience is “Lessons Learned.”
“The high-quality communication is to bridge differences and encourage problem-solving.”
“High-quality enterprise is comprised of high-quality people, high-quality products & services, and high-quality business processes & capabilities, etc.”
“Feedback is the bridge to effectively connect lesson-learned from the past to the future performance and potential.”
“Efficiency is to do what is effective, achieve high customer satisfaction with less operating cost, and improve employee productivity with good teamwork.”
“You will not be able to understand the performance of your company without good quality data to measure it.”
“What seems to differentiate good decision-makers out from others is their ability to frame issues, problems, and decision options, and turn them into the best possible outcomes.”
“To effectively lead an organization into good practices for focusing on quality attributes takes work and a level of credibility within the organization.”
“Through quality management and integration, the enterprise is easily combined with assets for orchestrating a high-performing business.”
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Book Keywords:
lessons-learned, effectiveness, efficiency, digitalization, digital-practices, assessment, quality, data-analysis, communication-skills, performance-management-training, decision-making, feedback
