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Mindhunter: Inside the FBI's Elite Serial Crime Unit

John E. Douglas

Top 10 Best Quotes

“Behavior reflects personality.”

“showed him some of the gruesome crime-scene photos we worked with every day. I let him experience recordings made by killers while they were torturing their victims. I made him listen to one of two teenage girls in Los Angeles being tortured to death in the back of a van by two thrill-seeking killers who had recently been let out of prison. Glenn wept as his listened to the tapes. He said to me, “I had no idea there were people out there who could do anything like this.” An intelligent, compassionate father with two girls of his own, Glenn said that after seeing and hearing what he did in my office, he could no longer oppose the death penalty: “The experience in Quantico changed my mind about that for all time.”

“If you’re asking the schools to be the answer, you’re also asking a lot. If you take a kid from a bad background and expect the overburdened teachers to turn him around in seven hours a day, it might or might not happen. What about the other seventeen hours in a day? People often ask us if, through our research and experience, we can now predict which children are likely to become dangerous in later life. Roy Hazelwood’s answer is, “Sure. But so can any good elementary school teacher.” And if we can get them treatment early enough and intensively enough, it might make a difference. A significant role-model adult during the formative years can make a world of difference. Bill Tafoya, the special agent who served as our “futurist” at Quantico, advocated a minimum of a ten-year commitment of money and resources on the magnitude of what we sent into the Persian Gulf. He calls for a wide-scale reinstatement of Project Head Start, one of the most effective long-term, anticrime programs in history. He doesn’t think more police are the answer, but he would bring in “an army of social workers” to provide assistance for battered women, homeless families with children, to find good foster homes. And he would back it all up with tax incentive programs. I’m not sure this is the total answer, but it would certainly be an important start. Because the sad fact is, the shrinks can battle all they want, and my people and I can use psychology and behavioral science to help catch the criminals, but by the time we get to use our stuff, the severe damage has already been done.”

“As with everything else in my life, I decided that if we were all going to get through this in one piece, I’d better have a sense of humor.”

“from the Adairsville PD. What you’ve got to do is imply that you understand the subject, understand what was going through his mind and the stresses he was under. No matter how disgusting it feels to you, you’re going to have to project the blame onto the victim. Imply that she seduced him. Ask if she led him on, if she turned on him, if she threatened him with blackmail. Give him a face-saving scenario. Give him a way of explaining his actions. The other thing I knew from all the cases I’d seen is that in blunt-force-trauma or knife homicides, it’s difficult for the attacker to avoid getting at least traces of the victim’s blood on him. It’s common enough that you can use it. When he starts to waffle, even slightly, I said, look him straight in the eye and tell him the most disturbing part of the whole case is the known fact that he got Mary’s blood on him. “We know you got blood on you, Gene; on your hands, on your clothing. The question for us isn’t ‘Did you do it?’ We know you did. The question is ‘Why?’ We think we know why and we understand. All you have to do is tell us if we’re right.” And that was exactly how it went down. They bring Devier in. He looks instantly at the rock, starts perspiring and breathing heavily. His body language is completely different from the previous interviews: tentative, defensive. The interrogators project blame and responsibility onto the girl, and when he looks as if he’s going with it, they bring up the blood. This really upsets him. You can often tell you’ve got the right guy if he shuts up and starts listening intently as you speak.”

“Modus operandi—MO—is learned behavior. It’s what the perpetrator does to commit the crime. It is dynamic—that is, it can change. Signature, a term I coined to distinguish it from MO, is what the perpetrator has to do to fulfill himself. It is static; it does not change.”

“Foul deeds will rise, Though all the earth o’erwhelm them, to men’s eyes. —WILLIAM SHAKESPEARE, Hamlet”

“The problem with offering up the top guy, in addition to encouraging other desperate little people to try the same thing, is that you lose your maneuvering room. You always want to negotiate through intermediaries, which allows you to stall for time and avoid making promises you don’t want to keep. Once you put the hostage taker in direct contact with someone he perceives as a decision maker, everyone is backed against the wall, and if you don’t give in to his demands, you risk having things head south in a hurry. The longer you keep them talking, the better.”

“If a man fails at home, he fails in his life.”

“I wonder what I would have thought at the time had I known I’d be spending a major part of my Bureau career in another windowless basement room, pursuing far more depressing stories.”

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