Five Frequencies: Leadership Signals that turn Culture into Competitive Advantage
Tanya Mann
Top 10 Best Quotes
“Showing up’ means being present, listening, responding, showing you care: These acts show that you are a member of your employees’ tribe and worthy of their trust.”
“If you’re trying to predict human economic behavior—and you don’t include emotions in your equation—your predictions will probably be way off. Emotions factor heavily into the algorithms that produce our trade-off decisions.”
“Your organization’s culture: It’s either an asset or a liability. At this very moment, your culture is helping business performance. Or hurting it.”
“With ‘long-term greedy,’ the time horizon for calculating ROI isn’t days, weeks, or even quarters—it’s years, and maybe decades.”
“When something goes wrong, ‘don’t ask who, ask why.”
“We help leaders measure and manage culture. Specifically, we help them establish a reliable culture metric, measure the gap between the culture they have and the culture they need, and then close it.”
“Show more than tell is also about sustaining the focus on stated priorities even when it’s boring and other shiny objects and executive brain candy are competing for your attention.”
“Our brains are hardwired for stories. That’s why information presented in a recognizable archetype form, like a quest narrative, is more memorable and emotionally resonant.”
“Many leaders underappreciate and underutilize simple expressions of gratitude as a reinforcing warm signal. saying ‘thanks’ doesn’t cost you money and requires hardly any time. But it does require that you pay attention.”
“Lose your excuses: You don’t want to feel bad. You feel held hostage. It’s just a small thing. I can’t hold this person accountable. My high performers will pick up the slack. It’s always been this way. All are excuses to tolerate stuff you shouldn’t. All of them are costly.”
Except where otherwise noted, all rights reserved to the author(s) of this book (mentioned above). The content of this page serves solely as promotional material for the aforementioned book. If you enjoyed these quotes, you can support the author(s) by acquiring the full book from Amazon.
Book Keywords:
business, present, performance, employees, gap, excuses, questions, people, emotion, stories, tolerate, intention, emotions, organizational-culture, focus, attention, investment
