Boundaries for Leaders: Results, Relationships, and Being Ridiculously in Charge
Henry Cloud
Top 10 Best Quotes
“People change their behavior and thinking not because they are “told to be different” but when the conditions are present that require and empower them to figure out what to do and to act on a plan. Try giving teenagers a lot of advice and see if it changes behavior. They probably don’t look at you and say, “Gee, Dad, or Mom, thanks for explaining reality to me. Now I will run out and do it.” But if you provide context—by listening, sharing information and positive examples, setting expectations and consequences, creating a healthy emotional climate, and challenging them to do their best—they will figure it out and implement it. That is a lot better than just “telling them what to do.”
“leaders get what they create, or what they allow.”
“The leader’s job is to lead in ways such that people can do what they are best at doing: using their gifts and their brains to get great results.”
“In other words, our brains need to be able to: (a) focus on something specific, (b) not get off track by focusing on or being assaulted by other data inputs or toxicity, and (c) continuously be aware of relevant information at all times.”
“Good boundaries, both those that help us manage ourselves and lead others, always produce freedom, not control.”
“Clarity leads to attention and attention leads to results.”
“Being an open system means, basically, that you are not arrogant enough to think that you have all the answers, or that your organization has all the answers, or even that you should. You know that there is experience and energy outside of what you bring that can add to your personal and organizational infrastructure, and you open yourself up to it.”
“As a leader, you are always going to get a combination of two things: What you create and what you allow.”
“the time and energy that you do invest in people issues should produce better results and create teams and a culture where momentum and energy thrive.”
“You must always hold people accountable for performance. But even if the day comes when you have to let someone go, you will be like the father in the example at the beginning of this chapter. You will say something like, “So sorry that you just lost your job. How can I help you?”
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